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Course Code : IAR4BCustServ
Delivery: Online |
Level: Short Course |
Payment Options: Yes
This title offers a series of ready to deliver topics covering the basics of serving customers and consultative selling. The consultative approach combines interpersonal skills with expertise in product, service and support to provide a professional, relevant and personalised service.
Course Code : Managing Quality Customer Service
Delivery: Online |
Level: Short Course |
Payment Options: Yes
Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. You can deliver the courses 'out-of-the-box' or they can be personalised by your organisation or by InterAction.
Course Code : INT Cust Service
Delivery: Online |
Level: Short Course |
Payment Options: Yes
Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. You can deliver the courses 'out-of-the-box' or they can be personalised by your organisation or by InterAction.
Course Code : INT C/Service
Delivery: Online |
Level: Short Course |
Payment Options: Yes
This title deals with the skills and knowledge typically required by managers and supervisors to prepare and monitor budgets. It offers a series of ready to deliver courses. You can deliver the courses 'out-of-the-box' or they can be personalised by your organisation or by InterAction.
