Do you have prior experience working within a Service Desk environment? Are you looking for your next challenge where you can move to the next level? This is a great opportunity to secure that next step!

My client, a leading global organisation is currently look for someone with around 2-3 years experience in a service desk environment to join them and be responsible for more complex technical issues raised by the service desk. You will be working a very supportive management team that will provide all the help and support in order for

This is a varied role which will see you resolving some more complex issues over the phone, liaising with other technical teams and general administrative tasks around performance issues. You should be keen to further develop your knowledge and experience and be able to identify particular trends and recurring problems in order for you to progress within the organisation.

You should have a good knowledge around Windows operating systems and related technologies. This position is very process oriented to ITIL knowledge is essential, certification would be highly regarded.

Should this position be of interest and you would like to find out more information, please apply by sending your Resume to Chris Brown