This Solutions based organisation provides end to end IT solutions for clients across IT infrastructure, from desktops and mobile devices to high-end Servers and networking devices, they are currently looking for a IT Support Analyst who can provide both remote and client facing support in Mascot.
You will be responsible for providing 1st/2nd level technical support for all IT applications, from desktop hosted to server hosted exchange issues. - Windows XP and Windows 7, Windows 2003/Windows 2008 Servers
- Using Citrix XenApp Server - shadowing and troubleshooting user issues
- Active Directory user and email account mgmt - creating accounts, resetting passwords, Print and File Server Support - working with permissions and shares
Scripting knowledge (VB and batch files) - Office 2007, Project 2007, Adobe Creative Suite, In Design
- Configuring Outlook Profiles with Exchange Servers - 2003 and 2010 (working with signatures)
Imaging tools - such as Altiris or MS Config Manager - SharePoint content administration
- Antivirus products such as McAfee
- ADSL and Wireless configuration skills
- Used an IT Ticketing System before
If your skills and experience match the above criteria, apply now or contact Nathan Buckley to be considered straight away and join this growing organisation!  |